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Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto “Building Success Together®,” Nisum has grown to over 1,800 professionals across the United States, Chile,Colombia, India, Pakistan and Canada. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in today’s world, with immersive and seamless experiences across digital and physical channels.

What You'll Do

• Conduct Technical Analysis on the ServiceNow applications and modules
• Perform ServiceNow Application Configuration and Development of User Stories and Custom Code for ServiceNow application modules leveraging update sets
• Adhere to Development Best practices
• Create Design documentation as well as create or update ServiceNow code and configuration documentation
• Work closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
• Work with Admin support to resolve support issues within ServiceNow.
• Develop systems integrations and process automation
• Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
• Create or update ServiceNow reports and dashboards
• Flexibility to work with a variety of personalities and styles
• Team Player
• Must be a self-starter and keen to explore new solutions

What You Know

• A minimum of 4+ years ServiceNow development in an enterprise environment including integrations and experience with several applications across ITSM, ITBM, ITOM and HR Case.
• ServiceNow System Administrator Certification
• Must be technically savvy and able to design and build applications that meet business goals and objectives
• Proven experience implementing and customizing a web architected, n-tiered enterprise application
• Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)
• Experience with JavaScript, XML, HTML, PowerShell, AngularJS
• Familiar with LDAP, MS Active Directory, ADFS
• Demonstrated skills in data management, solving problems and able to work collaboratively within a team or independently.
• Strong oral and written communication skills.
• Preferred Qualifications: Candidates with these desired skills will be given preferential consideration:
• ITIL Foundation Certifications
• ServiceNow System Development Certification

Education

• Bachelors degree in computer science or related technical field or 3+ years of related experience

Benefits

• In addition to competitive salaries and benefits packages, Nisum India offers its employees some unique and fun extras:
• Continuous Learning -Year-round training sessions are offered as part of skill enhancement certifications sponsored by the company on an as need basis. We support our team to excel in their field.
• Parental Medical Insurance - Nisum believes our team is the heart of our business and we want to make sure to take care of the heart of theirs. We offer opt-in parental medical insurance in addition to our medical benefits.
• Activities -From the Nisum Premier League's cricket tournaments to hosted Hack-a-thon, Nisum employees can participate in a variety of team building activities such as skits, dances performance in addition to festival celebrations.
• Free Meals - Free snacks and dinner is provided on a daily basis, in addition to subsidized lunch.

Nisum is an Equal Opportunity Employer and we are proud of our ongoing efforts to foster diversity and inclusion in the workplace.