We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
As a Senior Content Developer at 1Password, you will be an integral part of the CX Community team. Your role will focus on creating engaging, informative content, in various formats, that supports and informs our customer community. Your creativity and technical expertise will be key in developing content that not only educates but also inspires and motivates our customers.
Your ability to blend technical accuracy with engaging storytelling will help bridge the gap between complex technical information and the practical needs of our customers. You will collaborate closely with the Customer Experience and Go-to-Market teams to ensure a seamless flow of information and continuous improvement in our content strategies.
Your role will also include establishing content standards and mechanisms for sourcing and publishing user-generated content, as well as helping to maintain a comprehensive internal knowledge base, ensuring all information is accessible, accurate, and up-to-date.
This is a remote opportunity within Canada and the United States. We invite you to provide samples of your work along with your application, highlighting your experience in both creative content development and technical writing.
To have a supporting role in shaping and maintaining the internal knowledge base, applying insights from customer facing content, to ensure all content is up-to-date, relevant, and easily accessible.
Begin identifying areas for content improvements and new initiatives.
Begin implementing new content strategies and tracking their impact via our Khoros’ analytics tool as well as Google Analytics.
USA-based roles only: The Annual base salary for this role is between $88,000 USD and $118,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The Annual base salary for this role is between $82,000 CAD and $112,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:
👶 Maternity and parental leave top-up programs> 👟 Wellness spending account> 🏝 Generous PTO policy > 💖 Company-wide wellness days off scheduled throughout the year > 🧠 Wellness Coach membership> 🩺 Comprehensive health coverage
📈 Employee stock option program for all full-time employees > 💸 Retirement matching program> 💡 Training budget, 1Password University access, and learning sessions > 🔑 Free 1Password account (and friends and family discount!)
🤝 Paid volunteer days > 🌎 Employee-led DEIB programs and ERGs and ECGs> 🏠 Fully remote environment> 🏆 Peer-to-peer recognition through Bonusly
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias auditinformation. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailingnextbit@agilebits.comwith subject "AI accommodation request". For additional information see ourCandidate Privacy Notice.