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At Pleased, our mission is to please our clients and their customers. To achieve that, we offer an all-inclusive, easy-to-use, and affordable support software.
We’re looking for people who are passionate about our product and serving our clients. We retain our team members with a dynamic and flexible work life which empowers them to create value, and rewards them generously based upon their contribution.
In this role, you’ll be responsible for developing microservices in a distributed deployment environment with an emphasis on containerisation with Docker and K8S. You won’t just be writing simple CRUD applications, but instead will be working on the core logic of complex systems that are accessed millions of times a day. We wrote our system from scratch about 3 years ago, so you’ll be working with the latest technology and won’t have to worry about decades old legacy code.

Who We Are

Pleased.com is a new and exciting SaaS customer support solution for small and large businesses. We improve the application on a daily basis and are continuously adding new features. With us, you’ll always have something new and exciting to work on and never be bored!
We’re a small and fast moving agile team. We need talented individuals to drive increased growth and contribute to the innovation, creativity and hard work that currently serves our clients further.

Our Stack (we don't expect you to have all of these)

Language: Java 8+Frameworks: Spring Boot (Tomcat, Netty), Spring Data, Spring CloudArchitecture: Microservices, REST API, Message QueuesDatabase: MySQL, MyBatis, ShardingSphere, MongoDBCaching: Redis (AWS ElastiCache), ElasticSearchMessage Queue: RocketMQCloud: Docker, Kubernetes, AWSMonitoring: Grafana, Prometheus, Loki, Tempo, AWS CloudWatch 

Responsibilities

Develop highly-scalable backends for millions of usersWork with Product Owners and other development team members to determine new features and user stories needed in new / revised applications or large/complex development projectsParticipate in code reviews with peers and managers to ensure that each increment adheres to original vision as described in the user story and all standard resource libraries and architecture patterns as appropriateRespond to support calls for applications in production for quick diagnosis and repair to keep things running smoothly for usersParticipate in all team ceremonies including planning, grooming, product demonstration and team retrospectivesMentoring less experienced team members Potential On-Call responsibilities depending on team and tenure

Requirements

Minimum of 3+ Years within a relevant rolePreferred experience in Spring Boot, Spring Cloud, Spring Data and iBATISStrong experience with highly-scalable web backendsExperience designing highly transactional systemsAdvanced proficiency in Object Oriented Design (OOD) and analysisAdvanced proficiency in application of analysis / design engineering functionsAdvanced proficiency in application of non-functional software qualities such as resiliency and maintainabilityAdvanced proficiency in modern behavior-driven testing techniquesDeep understanding of MicroservicesProficient in SQLExpert knowledge of application development with technologies like RabbitMQ, MySQL, Redis etcStrong experience with container and cloud solutions such as Docker, Kubernetes and AWS CloudAn ability to work independentlyExcellent communication skills in English

Interview Process

Remote video screening with our Talent Acquisition Team Offline Take home assignmentRemote video interview with Team Members (60 Mins)Final discussion with the hiring manager (60 mins).

Post Interview Process

Feedback call on successful interviewOffer released followed by contractID Check Via Zinc & 2 references from previous employers

Working at Pleased

The top-down mentality at Pleased is high performance based, meaning we trust you to do your job with an emphasis on support to help you achieve, grow and de-block any issues when they're in your way.Generally employees can choose their own hours, as long as they are collaborating and doing stand-ups etc. The emphasis is really on results. Pleased is independently managed and financed, meaning we don’t have arbitrary shareholder or VC targets to cater to. 
We literally build, spend and make decisions based on the ethos of building THE best platform of its kind. We are truly a tech company to the core and take excellent care of our Team Members

Benefits

Quarterly bonusesWe have core hours of 10am-3pm in a local timezone, but flexible hours outside of thisTop-of-the-line equipmentReferral bonuses28 days paid annual leaveAnnual company retreatHighly talented, dependable co-workers in a global, multicultural organisationPayment via DEEL, a world class online wallet system Our teams are small enough for you to be impactfulOur business is globally established and successful, offering stability and security to our Team Members