As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. [Nasdaq:EGHT] is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.
For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook.
Our mission is to deliver Fast, and Engaging customer service, to enable our Enterprise Customers to fully utilize the power of 8x8 unified communication solutions. Our methodology is first-class support. In this role, you will get a thrill from proactively seeking out complex issues and finding their resolutions. You will be working hand in hand with our developers to reproduce the issues you find and develop permanent solutions to prevent them in the future.
This is an interesting and varied role in a company that has massive Global growth visions and for some, it is a perfect stepping stone into cloud-based technologies that are fast replacing the older technologies. As this is a Support of applications role you will be interested and be able to easily pick up how our products work; then be able to help customers with issues and configuration requirements.
The best bit will be: Trouble-shooting and getting stuck into some challenging problems that you help customers to resolve by being their ambassador.
For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page.
8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to. For European Job Applicants our Job Applicant Privacy Notice can be foundhere.